We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement if not satisfied with the product upon 1 revision prior product approval.
After the product had been approved by you in a form of pressing "approval button" included in product delivery email, you will no longer be eligible and won't be able to receive a refund. We encourage our customers to examine the video animation with due diligence throughout the complimentary round of revisions to ensure it fits your needs.
If you have any additional questions or would like to request a refund, feel free to contact us.